Annual Dinner Pro respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, submit an enquiry, or communicate with us.
In this Privacy Policy, “we”, “us”, and “our” refer to Annual Dinner Pro.
By using our website or submitting your personal information to us, you agree to the terms of this Privacy Policy.
1. Personal Data We Collect
We may collect personal data when you browse our website, submit an enquiry, request a quotation, make a booking, or communicate with our team.
This may include:
Name
Company name
Job title or department
Email address
Phone number
Event date and venue
Event requirements and preferences
Budget range
Selected services or enquiry list
Billing or payment information
Communication records with our team
Website usage data, cookies, and device information
We may also collect information that you voluntarily provide to us through forms, email, WhatsApp, phone calls, or other communication channels.
2. Sensitive Personal Data
We do not usually require sensitive personal data for general enquiries or bookings.
If sensitive personal data is needed for a specific reason, such as accessibility, dietary, health, safety, or special assistance requirements, we will only process it where necessary and with appropriate consent.
Under Malaysia’s PDPA, sensitive personal data includes information such as health condition, religious beliefs, political opinions, and similar protected categories. Processing of sensitive personal data generally requires express consent.
3. How We Collect Personal Data
We may collect personal data through:
Website enquiry forms
Service enquiry lists
Email, phone, WhatsApp, or social media messages
Quotation and booking processes
Event planning discussions
Payment and invoicing arrangements
Website cookies and analytics tools
Feedback, testimonials, or reviews
We may also receive personal data from your authorised representatives, colleagues, event planners, venue contacts, or suppliers involved in your event.
4. How We Use Your Personal Data
We may use your personal data to:
Respond to your enquiries
Recommend suitable event services
Prepare quotations, proposals, and invoices
Check service provider availability
Coordinate performers, suppliers, crew, and venue requirements
Process bookings and payments
Manage event planning and execution
Provide customer support
Send event-related updates and reminders
Improve our website, services, and customer experience
Maintain internal records
Comply with legal, regulatory, accounting, or business requirements
Send marketing updates, where permitted
We will only use your personal data for purposes connected to our business, your enquiry, your booking, or our legal obligations.
5. Disclosure of Personal Data
We may share your personal data with relevant parties where necessary to support your enquiry, booking, or event delivery.
These may include:
Performers and entertainers
Emcees, musicians, bands, dancers, artists, and other talents
Decorators, production teams, photographers, videographers, and technical crews
Venue representatives and event coordinators
Payment processors, accountants, auditors, and professional advisers
IT service providers, website hosts, and system support providers
Logistics, transport, or accommodation providers
Government authorities, regulators, or law enforcement where required by law
We only share information that is reasonably necessary for the relevant purpose.
6. Marketing Communications
We may use your contact details to send you updates about our services, promotions, event ideas, seasonal packages, or related offerings.
You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions where available.
Under Malaysia’s PDPA, individuals may instruct a data user to stop or not begin processing their personal data for direct marketing purposes.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve browsing experience, analyse website traffic, remember preferences, and understand how visitors use our pages.
Cookies may collect information such as browser type, device information, pages visited, time spent on the website, and general location data.
You can adjust your browser settings to disable cookies. However, some parts of the website may not function properly if cookies are disabled.
8. Data Security
We take reasonable steps to protect your personal data from unauthorised access, misuse, loss, disclosure, alteration, or destruction.
These steps may include administrative, technical, and physical safeguards such as access controls, secure storage, internal procedures, and limited access to personal data.
However, no internet transmission or electronic storage method is completely secure. While we work to protect your information, we cannot guarantee absolute security.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy.
This may include retaining information for:
Enquiry follow-up
Confirmed bookings and event records
Accounting and tax requirements
Legal or regulatory obligations
Dispute resolution
Business administration
Customer relationship management
When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.
10. Accuracy of Personal Data
You are responsible for ensuring that the personal data you provide to us is accurate, complete, and up to date.
If your information changes, please inform us so we can update our records.
Malaysia’s PDPA includes principles relating to data accuracy, security, retention, access, and correction.
11. Your Rights
Subject to applicable laws, you may have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete personal data
Withdraw consent for certain processing activities
Request that we stop using your personal data for direct marketing
Ask questions about how your personal data is handled
Malaysia’s PDPA provides rights such as access to personal data, correction of personal data, and withdrawal of consent.
To exercise your rights, please contact us using the details provided below.
12. Withdrawal of Consent
You may withdraw your consent for us to process your personal data by contacting us in writing.
Please note that withdrawing consent may affect our ability to respond to your enquiry, process your booking, provide services, or communicate event-related information.
Withdrawal of consent will not affect processing that was carried out before the withdrawal.
13. Third-Party Links
Our website may contain links to third-party websites, social media pages, payment platforms, or external services.
We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing personal data to them.
14. Cross-Border Transfers
Where necessary, your personal data may be stored, processed, or accessed by service providers outside Malaysia, such as cloud hosting providers, communication platforms, or software tools.
Where this occurs, we will take reasonable steps to ensure that your personal data remains protected in accordance with applicable data protection requirements.
15. Children and Minors
Our services are intended for corporate and business-related event planning.
We do not knowingly collect personal data from minors for booking purposes without appropriate consent from a parent, guardian, or authorised representative. If you believe a minor has provided us with personal data without proper consent, please contact us so we can take appropriate action.
16. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, business operations, or legal requirements.
The updated version will be posted on this website with a revised “Last Updated” date.
Your continued use of the website after updates are posted means you accept the revised Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy or wish to access, correct, or withdraw consent for your personal data, please contact us at:
Annual Dinner Pro / At Go Event
Email: hello@annualdinnerentertainment.com